Crest Shield Insurance Agency Inc
7755 Center Ave #1100, Huntington Beach, CA 92647
Susan@CrestShieldInsurance.com
(714) 908-3870
Best Insurance Solution
Life, Health, and Business Health Plans Tailored to Your Future.
Best Insurance Solution
Reliable Personal Insurance Solutions for Families Across Orange County
Best Insurance Solution
Tailored Coverage for California Contractors, Property Owners, and Business Operators
Best Insurance Solution
Comprehensive Property Coverage for Peace of Mind in Coastal California.
// Our all Services //
Drive protected with tailored auto coverage built for California roads and lifestyles.
Safeguard your home and assets with comprehensive, coastal-friendly property insurance plans.
Extra liability protection that goes beyond standard auto, home, or renters policies.
// About Us //
Serving families and businesses across Orange County with integrity and tailored coverage.
Independent agency offering unbiased advice and competitive plans from top-rated carriers.
// Why Choose Us //
01
02
Multiple Carriers, Better Options
As an independent agency, we work for you, not one insurer, ensuring flexible plans, better pricing, and unbiased advice that protects your priorities.
03
Service With Personal Commitment
You’re never just a number. We offer responsive support, lifetime guidance, and proactive coverage reviews to grow with your evolving needs.
// Work Process //
We start with a detailed consultation to understand your lifestyle, risks, and priorities—then build a coverage plan around you.
We compare top-rated insurers to find the most cost-effective, high-coverage solution tailored to your specific insurance needs.
From policy updates to claims guidance, we remain your lifelong advisor—ensuring your coverage adapts as life evolves.
// FAQ’s //
We Provide auto, home, umbrella, life, health, business, restaurant, workers comp, apartment building insurance and much more to Orange County and all CA.
Yes, we serve Costa Mesa, Irvine, Newport Beach, Fountain Valley, Sunset Beach, and all nearby Orange County communities.
Absolutely. As an independent agency, we shop top insurers to find you the best combination of coverage and price.
No. We’re an independent agency, which allows us to offer unbiased guidance from a variety of trusted carriers.
Annually, or anytime you experience a major life change, like moving, marriage, or starting a business.
Testimonials
D BrenderTrustindex verifies that the original source of the review is Google. Susan Lam was exceptionally professional and helpful when helping me explore auto and homeowners insurance. Besides offering excellent pricing, she brought up points I hadn’t previously considered. I can not recommend her highly enough. Megha GuptaTrustindex verifies that the original source of the review is Google. Susan is absolutely amazing! She is incredibly helpful, knowledgeable, and truly a subject matter expert in the field of insurance. She takes the time to explain everything clearly, answers questions with patience, and makes the entire process smooth and stress-free. If you are considering taking insurance definitely ask for Susan as your SME in this area — you will be in great hands. Highly recommend her and this company for anyone looking for professional and trustworthy guidance! Luis MoronesTrustindex verifies that the original source of the review is Google. Great experience working with Susan at Crest Shield Insurance Agency. She took the time to understand our business needs, answered every question directly, and genuinely focuses on finding the best policy options. Her professionalism and excellent customer service stood out throughout the entire process. Susy CaracasTrustindex verifies that the original source of the review is Google. Crest Shield Insurance Agency truly exceeded my expectations. Ms. Susan took the time to walk me through my policy in a way that felt clear, honest, and very reassuring. She was patient, attentive, and genuinely cared about making sure I understood everything and felt comfortable with my decision. I really appreciated her professionalism and the way she handled all my questions with such kindness. Highly recommend! guillermo LastTrustindex verifies that the original source of the review is Google. Excellent auto insurance service. Very professional, worked fast, and made the whole process easy. Definitely recommend. Phuong NguyenTrustindex verifies that the original source of the review is Google. It’s a pleasure having Susan Lam as my insurance agent. My impression with Susan was that she was well prepared before coming to our meeting. Susan represented to me 3 policies: home, rental, and auto those I could have better coverages with the reasonable premium. Susan treated me, not only as a customer, but as a friend, I completely have trusted on her. I’m glad that Susan was recommended to me by other agent, and to follow that agent, I would recommend Susan Lam to whoever is looking for a professional agent. MaiPhuong Mai Rachel MosbyTrustindex verifies that the original source of the review is Google. Ms. Susan was incredibly helpful in clarifying the parts of my policy I didn't fully understand. She was patient, attentive, and provided a clear and convincing quote. I really appreciate her professionalism and the way she took my concerns seriously.Google rating score: 5.0 of 5, based on 7 reviews
D BrenderTrustindex verifies that the original source of the review is Google. Susan Lam was exceptionally professional and helpful when helping me explore auto and homeowners insurance. Besides offering excellent pricing, she brought up points I hadn’t previously considered. I can not recommend her highly enough. Megha GuptaTrustindex verifies that the original source of the review is Google. Susan is absolutely amazing! She is incredibly helpful, knowledgeable, and truly a subject matter expert in the field of insurance. She takes the time to explain everything clearly, answers questions with patience, and makes the entire process smooth and stress-free. If you are considering taking insurance definitely ask for Susan as your SME in this area — you will be in great hands. Highly recommend her and this company for anyone looking for professional and trustworthy guidance! Luis MoronesTrustindex verifies that the original source of the review is Google. Great experience working with Susan at Crest Shield Insurance Agency. She took the time to understand our business needs, answered every question directly, and genuinely focuses on finding the best policy options. Her professionalism and excellent customer service stood out throughout the entire process. Susy CaracasTrustindex verifies that the original source of the review is Google. Crest Shield Insurance Agency truly exceeded my expectations. Ms. Susan took the time to walk me through my policy in a way that felt clear, honest, and very reassuring. She was patient, attentive, and genuinely cared about making sure I understood everything and felt comfortable with my decision. I really appreciated her professionalism and the way she handled all my questions with such kindness. Highly recommend! guillermo LastTrustindex verifies that the original source of the review is Google. Excellent auto insurance service. Very professional, worked fast, and made the whole process easy. Definitely recommend. Phuong NguyenTrustindex verifies that the original source of the review is Google. It’s a pleasure having Susan Lam as my insurance agent. My impression with Susan was that she was well prepared before coming to our meeting. Susan represented to me 3 policies: home, rental, and auto those I could have better coverages with the reasonable premium. Susan treated me, not only as a customer, but as a friend, I completely have trusted on her. I’m glad that Susan was recommended to me by other agent, and to follow that agent, I would recommend Susan Lam to whoever is looking for a professional agent. MaiPhuong Mai Rachel MosbyTrustindex verifies that the original source of the review is Google. Ms. Susan was incredibly helpful in clarifying the parts of my policy I didn't fully understand. She was patient, attentive, and provided a clear and convincing quote. I really appreciate her professionalism and the way she took my concerns seriously.Google rating score: 5.0 of 5, based on 7 reviews
They responded instantly, explained everything clearly, and found us a better rate than our previous agent. Totally transparent and dependable, Crest Shield earns my trust.
We bundled home, auto, and umbrella insurance through Susan, and saved over $1,000 annually. We also gained a knowledgeable advisor who’s always there.
They understood Orange County’s risks, fire, flooding, local regulations, and tailored coverage that actually makes sense. That insight gave me confidence I never had before.
Avg Rating
// Work Process //
7755 Center Ave #1100, Huntington Beach, CA 92647




